The EV service and the EV control box are not working and my EV vehicle is not charging. What should I do?
Lorraine Gravino2020-02-03T09:48:53+01:00Contact Enemalta Customer Care on 80072224 or customercare.em@enemalta.com.mt
January 2020
My single-phase meter is switching off and displays “Power limit exceeded” when I charge the vehicle. What could be the problem?
Lorraine Gravino2020-01-31T18:08:39+01:00The problem in this case could be that the maximum contracted power on the meter is being exceeded. Contact ARMS Customer Care in such cases. It is very important that prior [...]
How can I charge the vehicle during peak hours?
Lorraine Gravino2020-02-03T11:30:46+01:00The bypass button on the EV box has to be pressed and the EV circuit will switch on and remain active till 6.oohrs of the following day.
How can I charge the vehicle during off-peak hours?
Lorraine Gravino2020-02-03T11:14:44+01:00Simply plug in the vehicle at any time and the circuit will switch on automatically during off-peak hours.
What is the purpose of the EV unit?
Lorraine Gravino2020-02-03T09:46:42+01:00The purpose of the EV unit is to control the time-of-use mechanism during peak and off-peak hours.
Can I connect appliances to the EV meter circuit besides the electric vehicle?
Lorraine Gravino2020-02-03T11:13:18+01:00No, only the EV charge can be connected to the service. If other devices or appliances are connected to the EV circuit the EV service will be suspended indefinately.
What is the required space for the EV meter and EV unit?
Lorraine Gravino2021-01-29T09:21:17+01:00The space required for the EV meter and the EV unit: 50 x 20 x 18cm (height x width x depth) Click this link to view the technical requirements prior to [...]
What does Enemalta install after I apply for an EV meter?
Lorraine Gravino2020-02-03T11:11:24+01:00Enemalta installs an EV system consisting of an EV meter and an EV unit.