Call our 24/7 customer support team on 8007 2224

December 2017

When things go wrong

2018-02-26T09:57:08+01:00

When things go wrong Our customer care and customer technical response teams are constantly trained to assist you when you experience difficulties in using our services.  Power cuts and other [...]

When things go wrong2018-02-26T09:57:08+01:00

Technical service specifications

2018-05-28T13:41:17+01:00

Technical service specifications We are committed to providing you with an optimal service in line with all applicable regulations and international standards. Here are the technical service levels of [...]

Technical service specifications2018-05-28T13:41:17+01:00

Other services

2018-02-27T11:41:02+01:00

Other services You may need other electricity services from our Company. We are committed to offer these services at a fair price and within a reasonable timeframe. To request [...]

Other services2018-02-27T11:41:02+01:00

Grid-connected renewable energy systems

2018-08-17T10:52:48+01:00

Grid-connected renewable energy systems As the electricity network operator, we are responsible for providing you with the necessary metering and connection equipment to use your renewable energy generators (such [...]

Grid-connected renewable energy systems2018-08-17T10:52:48+01:00

Our EMS

2018-02-06T12:49:04+01:00

Our EMS Our Environmental Management System (EMS) comprises a set of operational procedures, or in simpler terms, a way of doing things. It leads to a reduction in the [...]

Our EMS2018-02-06T12:49:04+01:00

ISO 14001 certified

2018-01-24T14:08:32+01:00

ISO 14001 certified The ISO 14001is an internationally-recognised standard that specifies the latest requirements for an EMS. This allows an organisation to: set up and implement an environmental policy; [...]

ISO 14001 certified2018-01-24T14:08:32+01:00

Our environmental policy

2018-07-02T08:03:35+01:00

Our Environmental Policy Our Environmental Policy is the foundation of the Environmental Management System. It declares our commitment to environment protection in all its operations.   Download our Environmental [...]

Our environmental policy2018-07-02T08:03:35+01:00

Environmental permits

2019-10-11T11:40:10+01:00

Environmental permits Here are some of the environmental permits that we require to operate our electricity distribution and generation infrastructure: Greenhouse Gas Emissions Permit MPS Greenhouse Gas Emissions [...]

Environmental permits2019-10-11T11:40:10+01:00

Emissions monitoring

2018-03-07T14:00:40+01:00

Emissions monitoring We record the emission values from all stacks of our electricity generation infrastructure on a daily basis. Our online continuous emissions monitoring system displays information graphically or [...]

Emissions monitoring2018-03-07T14:00:40+01:00

Air quality monitoring

2019-05-24T14:19:12+01:00

Air Quality Monitoring As part of our commitment to improved air quality in the area of our main electricity generation infrastructure, the Delimara Power Station, we commission air quality [...]

Air quality monitoring2019-05-24T14:19:12+01:00