December 2017

When things go wrong


When things go wrong Our customer care and customer technical response teams are constantly trained to assist you when you experience difficulties in using our services.  Power cuts and other [...]

When things go wrong 2018-02-26T09:57:08+00:00

Technical service specifications


Technical service specifications We are committed to providing you with an optimal service in line with all applicable regulations and international standards. Here are the technical service levels of [...]

Technical service specifications 2018-05-28T13:41:17+00:00

Other services


Other services You may need other electricity services from our Company. We are committed to offer these services at a fair price and within a reasonable timeframe. To request [...]

Other services 2018-02-27T11:41:02+00:00

Grid-connected renewable energy systems


Grid-connected renewable energy systems As the electricity network operator, we are responsible for providing you with the necessary metering and connection equipment to use your renewable energy generators (such [...]

Grid-connected renewable energy systems 2018-08-17T10:52:48+00:00



Our EMS Our Environmental Management System (EMS) comprises a set of operational procedures, or in simpler terms, a way of doing things. It leads to a reduction in the [...]

Our EMS 2018-02-06T12:49:04+00:00

ISO 14001 certified


ISO 14001 certified The ISO 14001is an internationally-recognised standard that specifies the latest requirements for an EMS. This allows an organisation to: set up and implement an environmental policy; [...]

ISO 14001 certified 2018-01-24T14:08:32+00:00

Our environmental policy


Our Environmental Policy Our Environmental Policy is the foundation of the Environmental Management System. It declares our commitment to environment protection in all its operations.   Download our Environmental [...]

Our environmental policy 2018-07-02T08:03:35+00:00

Environmental permits


Environmental permits Here are some of the environmental permits that we require to operate our electricity distribution and generation infrastructure: Greenhouse Gas Emissions Permit Delimara Power Station – [...]

Environmental permits 2019-02-25T10:58:57+00:00

Emissions monitoring


Emissions monitoring We record the emission values from all stacks of our electricity generation infrastructure on a daily basis. Our online continuous emissions monitoring system displays information graphically or [...]

Emissions monitoring 2018-03-07T14:00:40+00:00

Air quality monitoring


Air Quality Monitoring As part of our commitment to improved air quality in the area of our main electricity generation infrastructure, the Delimara Power Station, we commission air quality [...]

Air quality monitoring 2019-05-24T14:19:12+00:00