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Our services 2018-05-24T10:51:56+00:00

 

We are the distribution network operator and the suppliers of electricity services in the Maltese Islands. Our mission is to provide you with safe, sustainable and cost-effective energy solutions whilst striving to meet your expectations, by empowering our employees to deliver efficient and reliable services. 

The application processes for most of our services are handled by our subsidiary company ARMS. Check out the tabs below for more information on our electricity services.

You may also contact our customer care team or ARMS for more information. 

 

Service application forms

Our electricity services are licensed, authorised and regulated by the Regulator for Energy and Water Services. Our services are also primarily governed by the Enemalta (Transfer of Assets, Rights, Liabilities and Obligations) Act (CAP 536), the Electricity Supply Regulations (S.L. 545.01), the Electricity Market Regulations (S.L.545.13), the Network Code and any other applicable legislation. Electrical installations in Malta and Gozo are also regulated by the Electrical Installation Regulations (S.L. 545.24).

As from the 25th of May 2018, European data protection law will change due to the EU General Data Protection Regulation (GDPR). In light of this change in law, we would like to provide you with certain information about how we process customers’ personal information and wish to invite you to access our Privacy Notice in English and Maltese.