Becoming an Enemalta customer
Lorraine Gravino2022-06-06T14:39:55+02:00Becoming an Enemalta customer You are likely to become an Enemalta customer for the first time your first property. In this regard, you would need to apply for a [...]
January 2018
Technical service specifications
Lorraine Gravino2022-06-06T14:38:44+02:00Technical service specifications We are committed to providing you with an optimal service in line with all applicable regulations and international standards. Here are the technical service levels of [...]
Measuring your consumption
Lorraine Gravino2022-06-06T14:37:59+02:00Measuring your consumption Your electricity consumption is measured in kilowatt hours (kWh). One kilowatt hour is the amount of electrical energy consumed when switching on electrical equipment rated at [...]
Tariffs, billing and payments
Lorraine Gravino2023-12-06T14:46:51+01:00Tariffs, billing and payments Our billing processes are handled by ARMS Applicable tariffs Applicable tariffs for electricity services are regulated through the Electricity Supply Regulations (S.L. 545.01) and authorised [...]
Grid-connected renewable energy systems
Lorraine Gravino2023-05-09T16:41:23+02:00Grid-connected renewable energy systems As the electricity network operator, we are responsible for providing you with the necessary metering and connection equipment to use your renewable energy generators (such [...]
How to apply for an EV meter
Lorraine Gravino2023-05-31T07:23:21+02:00
How to apply for an EV meter Owners of electric vehicles (EV) who wish to start charging their vehicle at the comfort of their home may now apply for [...]
Lorraine Gravino2023-05-31T07:23:21+02:00
When things go wrong
Lorraine Gravino2022-06-06T14:31:59+02:00When things go wrong Our customer care and customer technical response teams are constantly trained to assist you when you experience difficulties in using our services. Power cuts and other [...]
Other services
Lorraine Gravino2022-06-08T10:01:53+02:00Other services You may need other electricity services from our Company. We are committed to offer these services at a fair price and within a reasonable timeframe. To request [...]