Call our 24/7 customer support team on 8007 2224
Terms of use 2018-05-24T16:52:38+00:00

Terms of use

Disclaimer

 We make every effort to maintain the accuracy of the information on this website but cannot accept responsibility for any loss or damage which may occur from use of the information presented in this website or any of its pages and related documents and forms.

We do not provide quality control of external links; the inclusion of any third party names within the pages should not be construed as a recommendation of their products and/or services.

If you find anything on this website that causes concern please send an e-mail to the webmaster, or use the feedback form Contact us.

Privacy policy

We would like to thank you for visiting our web site. We are committed to protecting our visitors’ privacy and we will not collect or process any personal information about you as a visitor unless you provide it voluntarily.

If you read or download information from our site, we automatically collect and store the following non-personal information:

  • the requested web page or download;
  • whether the request was successful or not;
  • the date and time when you accessed the site;
  • the Internet address of the web site or the domain name of the computer from which you accessed the site;
  • the operating system of the machine running your web browser and the type and version of your web browser.

Please note that this information is strictly for internal use, to constantly improve the functionality of this website. The information is not shared, rented, or sold to any other organisation.

Personal information

When you fill in any of the online forms on our website, we use the personal information submitted in the form only to respond to your message and to provide you with the necessary technical assistance, as you would have requested.

If you have any questions about your personal information, you may contact our Data Protection Officer, Ing. Sylvana Scicluna on the details shown hereunder:

Postal address: Central Administration Building, Church Wharf, Marsa

Telephone number: +356 22980583

E-mail address: sylvana.scicluna@enemalta.com.mt   

Links

Our site has a number of links to other local and international organisations and agencies. In some cases, we link to private organisations with their permission. It is important for you to note that upon linking to another site, you are no longer on our site and you become subject to the privacy policy and terms of use of the new site.

Cookies

Cookies are text files stored on your computer, which identify your computer to our server. They identify the computer being used but not the user. Cookies help us obtain information about your use of our website to help us improve the quality of our online tools to all our customers.

Copyright

The material on this website is covered by the provisions of the Copyright Act, the Laws of Malta and other applicable policies and regulations.

The information contained in this website is available for personal and non-commercial public use. For these purposes it may be reproduced without charge or further permission from Enemalta plc, provided that the reproduced materials are true copies of the originals and that Enemalta plc is identified as the source. The reproduced materials shall not in any way be represented as an official version, nor as having been produced in affiliation with or with the endorsement of Enemalta plc.

Authorisation to reproduce material from sites linked to this website must be obtained from Enemalta plc.  To obtain permission to reproduce materials from this website, requests and inquiries should be sent by e-mail to the webmaster webmaster.