7. Recipients
Lorraine Gravino2023-10-10T08:08:43+02:00The recipients of your personal data are: selected individuals within our companies, on a need to know basis, any service providers that may have access to your personal data in rendering [...]
August 2020
6. Lawfulness of processing
Lorraine Gravino2020-09-17T10:33:51+02:00We process your personal data on the following bases: Entering into and performing a contract – in particular to provide you with the services you have requested from us. The consequence [...]
5. How do we use your personal data?
Lorraine Gravino2020-08-03T09:56:25+02:00Irrespective of the manner that we have collected your personal data, we will only process such data for the purposes of the provision electricity and water services to you and purposes [...]
4. What personal data do we process?
Lorraine Gravino2020-08-03T09:55:24+02:00The personal data of the customers we typically jointly collect and process includes: Name, Surname, ID card/passport number and associated document number (such document is processed for identity verification: (i) either [...]
3. How do we collect personal data?
Lorraine Gravino2020-09-17T10:32:33+02:00As utility service providers, we regularly collect personal data as part of our services and legal obligations. We typically collect personal data: Through application forms filled and submitted to any of [...]
July 2020
2. What amounts to personal data?
Lorraine Gravino2020-07-30T09:16:54+02:00The term “personal data” refers to all information through which you can be personally identified, such as your name, surname, address and billing information and includes all information which may arise.
1. Updates
Lorraine Gravino2020-09-17T10:31:46+02:00We may update this Privacy Notice at our sole discretion including as a result of a change in applicable law or processing activities. Amendments as a result of changes in applicable [...]
January 2020
If I no longer own an electric vehicle or no longer need the service for electric vehicle, what do I need to do?
Lorraine Gravino2020-01-31T18:03:30+01:00In that case you should apply for ‘Removal’ with form EV.
Can I apply to have the meter shifted from its current installation spot?
Lorraine Gravino2020-02-03T09:28:44+01:00Yes, you can apply for ‘Shifting’ with form EV, however both the Enemalta main meter and the EV meter will have to remain installed next to each other.
With an EV service installed, can I apply for additional power? If so, what is the procedure?
Lorraine Gravino2020-02-03T11:38:24+01:00Yes, you can apply for ‘Addition’ or ‘Reduction’ with form EV. If the EV meter is single phase and needs to be changed to three phase, then the main meter needs [...]