Irrespective of the manner that we have collected your personal data, we will only process such data for the purposes of the provision electricity services to you and purposes which are [...]
The personal data of the customers we typically collect and process includes: Name, Surname, ID card/passport number and associated document number (such document is processed for identity verification: (i) either in [...]
As utility service provider, we regularly collect personal data as part of our services and legal obligations. We typically collect personal data: Through application forms filled and submitted to us or [...]
The term “personal data” refers to all information through which you can be personally identified, such as your name, surname, address and billing information and includes all information which may arise.
We may update this Privacy Notice at our sole discretion including as a result of a change in applicable law or processing activities. Amendments as a result of changes in applicable [...]
If you have any complaints regarding our processing of your personal data, please note that you may contact us or our Data Protection Officers at the details indicated above. You also [...]
We take pride in keeping your data secure and will take appropriate technical and organisational measures to protect your data against unauthorised or unlawful processing, including against accidental loss, destruction, storage [...]
For as long as we retain your personal data, you have certain rights in relation to your personal data including: Right of access – you have the right to ascertain the [...]
We retain your personal data exclusively for the period in which we may lawfully retain your personal data. Thereafter, your personal data shall be immediately and irrevocably destroyed. As a result [...]
Your personal data will not be used for any decision solely taken on the basis of automated decision-making processes, including profiling. In the interest of transparency, note that we use systems [...]
