Category: Privacy Notice for Electricity Customers

As utility service provider, we regularly collect personal data as part of our services and legal obligations. We typically collect personal data:

  • Through application forms filled and submitted to us or ARMS;
  • Through our website and that of ARMS;
  • Through various social media platforms of the two entities, which are used by the individual to communicate with the respective entity;
  • Through calls/emails/visits received at our Customer Care Department and the Customer Care Department operated by ARMS.

Generally, you would have provided your personal data to us, directly, through the account holder who provides your information, or through our processor ARMS. You are also kindly requested to inform us whenever your personal data changes.