The problem in this case could be that the maximum contracted power on the meter is being exceeded. It is very important that prior to applying for an EV meter, the total connected load including the EV charging unit are within the single-phase contracted load (40A). Otherwise, one would have to apply for an additional load. It is recommended that applicants seek and consult an independent electrician.
Account holder of the EV service, installed in the premises he/she is moving out of, must apply for its removal and as for the new residence, another application needs to be filled for the installation of a new EV service.