Category: Privacy Notices – Water & Electricity

As utility service providers, we regularly collect personal data as part of our services and legal obligations. We typically collect personal data:

  • Through application forms filled and submitted to any of the three entities;
  • Through the websites of the three entities;
  • Through various social media platforms of the three entities, which are used by the individual to communicate with the respective entity;
  • Through calls/emails/visits received at the Customer Care Department of the three entities.

Generally, you would have provided your personal data to us, directly, through the account holder who provides your information, or through our processor ARMS. You are also kindly requested to inform us whenever your personal data changes.